Cookie subscriptions

Yes! Your subscription will renew automatically every month or every 3 months depending on the type of subscription you have chosen.

Each season you will have the opportunity to select your new flavours and select your pickup/delivery time. If we don’t hear from you, we will use the previous flavours specified when you subscribed or you will receive an assorted box of seasonal flavours.

You can cancel your subscription at any time on our “Account” page on our website.

Want to change your flavour options each month? No problem! If you would like to change your cookie flavours before your next box just send us an email.

Need to change something about your order after it has gone through? Just let us know!

You can schedule your pickup days during any of our store hours. We are open Wednesday from 11am to 6pm, Thursday and Friday from 10am to 6pm, and Saturday from 10am to 2pm at 200 Mulock Drive, Unit 4, in Newmarket.

We deliver on the 2nd Friday,  the 4th Wednesday of every month to Aurora, Newmarket, East Gwillimbury and Georgina only.

We also ship our cookies Ontario Wide. Cookies are shipped out every Wednesday and Thursday with the goal that they will arrive by Friday latest. Please note, we cannot guarantee shipping times. 

 If you know that you will not be home on your selected delivery day, please indicate in your delivery instructions where you would like your box left. We will leave it in your specified drop off spot.

Please consider the weather when thinking of your designated drop off spot. During snowy or rainy weather, we recommend putting out a bin for us to put your cookie box in to keep them dry. During the hotter months, the chocolate in our cookies may melt. Therefore we recommend not leaving them out for too long, or have us put the cookies inside the garage or in a shaded spot so they do not get too hot. 

We ask that if you are in an apartment building and are requesting we leave it with the concierge that you ensure food can be left with them.If we are unable to deliver your box, it will be expected that you will pick it up from our storefront, or another delivery date can be scheduled for an additional fee.

To update your credit card information or to see your order history, scroll down to the bottom of our page and click on “Account.” Ensure you are logged in.

On the left-hand side you will see a menu with options to edit and update any information needed.

To change your delivery address or to send one of your boxes to a friend, please send an email to hello@thelittleredbakeshop.com and we would be happy to help you.

If you are looking to send a thank you to a client, coworker, friend, or all around amazing person every month, we would love to make that happen! Our cookies are all about connecting people together.  Please email the new address to us at least one week prior to your scheduled delivery date each month.

We are continuously working on finding more sustainable and eco-friendly solutions for our packaging. We are currently using recyclable paper boxes lined with biodegradable natural parchment paper for our cookie boxes.

We are using recycled paper for our postcards and recyclable paper bags for all of our deliveries.

For our subscribers, we are looking into a reusable container, though we have not yet launched this program.

If you have a suggestion, we want to hear it! Please send an email to hello@thelittleredbakeshop.com.

All of our cookies will last approximately 5 days in our paper boxes. To lengthen their freshness, place them in an airtight container and keep them at room temperature for approximately 8 days (if you don’t eat them before then!). However, our fresh fruit cookies should remain in our paper box as tupperware and plastic bags are too humid for the fresh fruit and will shorten their freshness period.

Our cookies can also be frozen. Just wrap them and place them in an airtight container in the freezer. When you are ready to have them, enjoy them cold or let them defrost for approximately 1 hour before eating them. For a fresh from the oven feel, you can then heat them briefly in the microwave for a ooey-gooey feel.

Want some more ideas for ways to enjoy your cookies? Join our newsletter for easy ideas to make your cookies even more delicious. (Did someone say Ice Cream Sandwiches?!)

Your safety is our number one concern — well, that and deliciousness, of course! We care about your health and wellbeing like you’re a part of our family.

We are baking in a commercial, health inspected kitchen. 

We follow York Region Public Health’s guidelines and YorkSafe. We ensure that our Food Handlers Certificate is always up to date.

We are also following all recommended protocols for COVID-19, including closing the bakery if we are sick. We have increased the frequency of our already rigorous hand washing procedures as well. All surfaces our products, boxes and bags come into contact with are thoroughly cleaned before, during, and after our cookie production.

Our staff also use COVID Rapid Test approximately once per week, to ensure our safety, and yours.

We love baking for you, but we do not bake in an allergen-free kitchen. While we do rigorously clean all of our equipment frequently, we cannot guarantee our kitchen is free of any of the major allergens. All of our cookies contain wheat, dairy, and eggs. While most of our cookies do not use any ingredients with a may contain warning for nuts, we are not a nut free facility.

If you have allergies, we ask that you use your own discretion when ordering and to disclose any allergies or sensitivities when you order. Feel free to call or email us with your questions.